Refund Policy
Last updated: May 23, 2025
Digital Products Refund Policy
The purchase of digital products, including PDF downloads and online material, is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
No Refund Policy
All transactions for digital products — including PDF downloads, resource materials, and online content — are processed through secure payment gateways that use SSL encryption. Since your purchase is a digital product, it is deemed "used" after download or opening. Therefore, all purchases are non-refundable and non-exchangeable. There is a strict no-refund policy on all digital products sold through Strategic Health Guides.
Thrive Medical, LLC reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings, without prior notice.
Delivery Issues
If you do not receive the digital product link or download option upon purchasing, please contact us immediately at [email protected] with your transaction and payment details. We will ensure your product is delivered as soon as possible.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Questions? Contact Thrive Medical, LLC at [email protected]